LIMITED TIME OFFER: 20% OFF SITEWIDE
If you haven't received an order confirmation, please check your spam mail. If the confirmation isn't there either, please check if the payment went through properly. You can contact our customer service by calling +31 10-7470000 or emailing [email protected].
Until payment has been received for an order, it will not be processed by our goldsmiths.
Once you have chosen your jewellery, you can select your preferred payment method at checkout. You are transferred to a secure payment environment to complete the payment. The methods available for your order are shown before you confirm it.
Choose PayPal at checkout to pay through your PayPal account. You are redirected to PayPal to authorise the payment, then returned to DiamondsByMe once it has been completed. Your PayPal account and payment are managed under PayPal’s own terms.
We accept Mastercard, Visa and American Express. Enter your card details only in the secure checkout environment. Your card issuer may carry out its own security checks before approving the payment.
Klarna may be offered at checkout to eligible UK customers. The exact Klarna option, payment schedule and total payable are shown by Klarna before you complete your order. Availability and approval are decided by Klarna for the individual purchase.
If you choose Klarna, keep an eye on the confirmation and payment information Klarna sends you. You can view and manage your payment plan in the Klarna app or through Klarna. Klarna payment options are credit products where applicable, so make each scheduled payment on time and review Klarna’s terms before confirming your order.
If you have a question about your DiamondsByMe order or payment confirmation, please contact us. For a Klarna payment plan, decision or account question, contact Klarna directly through its app or customer service.
| Payment methods | Costs |
|---|---|
| PayPal | Free |
| Credit card (Mastercard, Visa, AMEX) | Free |
| Klarna | Free |